Privacy Policy
Last updated: 30 June 2026
Retale (ABN 30 638 509 163) ("we", "us", "our") operates perfecttitanium.com (the "Site"). This policy explains what personal information we collect, how we use it, and your choices. By using the Site you agree to this policy.
Information we collect
You provide: name, email, phone number, shipping/billing address, and order details when you purchase, create an account, or subscribe.
Automatically: device and browser information, IP address, pages viewed, and similar analytics data collected via cookies and similar technologies.
Payment information: payments are processed by our payment providers (e.g. Shopify Payments, PayPal). We do not store full card numbers on our servers.
How we use your information
- To process, fulfil, and deliver your orders.
- To communicate with you about orders, support, and account matters.
- To send marketing emails and/or SMS where you have opted in (see below).
- To improve the Site, prevent fraud, and meet legal obligations.
Email & SMS marketing
If you opt in (for example, via a popup, checkout, or signup form), we may send you marketing emails and/or text messages.
- Email: every marketing email includes an unsubscribe link. You can opt out at any time.
- SMS: message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent to marketing texts is not a condition of purchase.
We honour all opt-out requests promptly.
Cookies
We use cookies and similar technologies for site functionality, analytics, and advertising. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.
Sharing your information
We share personal information only with:
- service providers who help us operate (fulfilment, shipping carriers, payment processors, email/SMS platforms, analytics), bound to protect your data;
- authorities where required by law; and
- a successor entity in the event of a business sale or merger.
We do not sell your personal information for money.
Your rights
Australian customers: you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, including access to and correction of your personal information.
California residents (CCPA/CPRA): you have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of "sharing" of personal information for cross-context behavioural advertising. We will not discriminate against you for exercising these rights.
Other regions: you may have additional rights under your local law.
To exercise any right, email hello@perfecttitanium.com. We may need to verify your identity before actioning a request.
Data retention & security
We retain personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No online transmission or storage is 100% secure.
Children
The Site is not directed to children under 16, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The "last updated" date reflects the latest version.
Contact
Retale Email: hello@perfecttitanium.com